Jackisa Air Privacy Policy

Effective Date: June 4, 2024

Jackisa Air ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our website, mobile application, and other online products and services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, username, password, and other information you provide.
• Profile Information: You may provide additional information, such as a profile picture, biography, and social media links.
• Verification Information: For account verification, we may collect government-issued ID or passport information.
• Content: We collect the content you upload, post, or share, including videos, comments, likes, and other interactions.
• Payment Information: For transactions, we collect your payment information, such as credit card details or payment service credentials.

1.2 Information We Collect Automatically

• Usage Information: We collect information about your activity on our Services, such as the videos you watch, the content you upload, and your interactions with other users.
• Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, and device identifiers.
• Location Information: We collect information about your location when you use our Services, which may include precise location data from your device.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of our Services and to provide you with targeted advertising.

1.3 Information from Other Sources

• Third-Party Services: If you link your account with a third-party service, we may receive information from that service, such as your profile information and friend lists.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• To operate, maintain, and improve our Services.
• To personalize your experience and provide content and features that match your interests.
• To process transactions and send you related information, including purchase confirmations and invoices.

2.2 To Communicate with You

• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and requests.
• To send you promotional messages and other information about products and services that may interest you.

2.3 For Advertising and Marketing

• To display targeted advertisements based on your activities and interests.
• To send you promotional emails and other communications about our Services and third-party products and services.

2.4 For Security and Compliance

• To protect our users and our Services from fraud, abuse, and unauthorized access.
• To enforce our terms, conditions, and policies.
• To comply with legal and regulatory requirements.

3. How We Share Your Information

3.1 With Other Users

• Public Information: Your profile information, including your username, profile picture, and biography, is visible to other users.
• Content: Any content you upload, post, or share is visible to other users.

3.2 With Third Parties

• Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
• Advertising Partners: We share information with third-party advertising partners to deliver targeted advertisements.
• Analytics Providers: We share information with third-party analytics providers to help us understand how our Services are being used.

3.3 For Legal and Safety Reasons

• To comply with legal processes or governmental requests.
• To protect the rights, property, and safety of Jackisa Air, our users, and the public.
• To enforce our terms, conditions, and policies.

3.4 In Business Transfers

• In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, we may share your information with the new owner.

4. Your Choices

4.1 Account Information

You can update, correct, or delete your account information at any time by accessing your account settings. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

4.2 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.

4.3 Marketing Communications

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. If you opt-out, we may still send you non-promotional communications, such as transactional or relationship messages.

4.4 Location Information

You can disable location services on your device, but this may limit certain features of our Services.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

We may transfer your information to, and process it in, countries other than your own. These countries may have data protection laws that are different from those of your country. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by posting a notice on our Services. Your continued use of our Services after such notice constitutes your consent to the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@jackisa.com
Address: Jackisa Technologies, Jackisa Village, Kampala, Uganda